Exposure of the subdomain addresses that are at Philippines Location is strictly not allowed. The Philippines Location is a free of charge and is available for all the clients here at Mczie Hosting. However this is deemed to be only for Philippines connections only and foreign connections are automatically blocked. also it includes the IPV4 Address.
The subdomain address is exclusive only for Philippines Users and must be always kept at a moderate level of confidentiality.
Upon exposure of the subdomain address to the public here is the sanctions that will be sentenced to a client who violates this strict rules.
1st offense - 2 days suspension of server, billing charges is frozen. Game server ports are automatically dumped and is forced to be changed.
2nd offense - permanent server revocation and suspension no further notice as this is a complete ban.
The scopes and limitations of our strict policy is indicated below
1. The subdomain address is only allowed within a private messaging group like messenger group chat or discord community server.
2. The subdomain address must not be posted at a public groups or communities in social media platforms.
3. Livestreaming and publicly advertising the subdomain address is not allowed.
4. Exposing the subdomain address at discord status is not allowed.
Let us work together to protect our Philippines Location this is for the benefits of everyone who hosts a server with us, taking advantage of the latency and the distance that it offers everybody. So our advice is to keep Subdomain address only for the Philippines Players while the Singapore Location that is for the foreign connections and for publicity.
Whenever a player connects a server they will get a same ip address combination depending on the location they have connected. Since nowadays we have been facing sophisticated DDoS Attacks this acts as one of our Network Defense in Depth meaning we hardly implement this ruling to protect our servers. We also have our Real IP Proxy Solutions if you really need to forward the real ip address of your players.
The specifications of the service you purchase from us will be exactly as described. We value transparency and ensure that there are no hidden changes or discrepancies.
Refunds are available at a 50% cashback rate due to the time-consuming nature of the process. Refund requests are only accepted within 3 days of the initial transaction.
Upgrading to a higher-spec unit is free. However, downgrading to a lower unit incurs a fee of 80 PHP due to the bandwidth usage involved in the transition.
Our service uptime varies and is estimated to be between 80% and 90% due to scheduled maintenance and rare occurrences such as natural disasters. We provide compensations for downtime (see Compensations section).
Any malicious activity that puts our network at risk may result in suspension or termination of services. Prohibited actions include:
We reserve the right to modify, update, or discontinue any aspect of our services at any time without prior notice. However, we will make reasonable efforts to inform users of significant changes.
For every hour of service downtime, we offer a compensation of 3 PHP, which can be claimed once the downtime has ended and services are restored.